G2J videoconferencing and telepresence: Solutions for growing your business in volume retailing
Improving customer relations
Retail is one of those sectors where success hinges on customer service. As retail networks become larger and more complex, it is increasingly difficult to ensure that stores can continue working together. Yet communication is crucial if these companies are to achieve the levels of customer service they are striving for.
G2J videoconferencing and telepresence solutions are a way of coping with the explosion in the number of stores. Stores can work together more closely, sharing the corporate culture and doing whatever it takes to deliver the highest levels of service to customers.
You can use G2J's remote collaboration solutions to create the kind of communication you need to coordinate teams – for greater dynamism and better performance.
Communication between stores means that up-to-the-minute sales data can be reported and compared – encouraging the weaker stores to try even harder to meet their targets.